If you know you’re tracking number - click this link to track its progress http://auspost.com.au/track/
Delivery within Australia
Free EXPRESS POST for orders over $100.
For all orders under $100 a flat rate of $12.95 will be charged.
Delivery usually takes 1-2 business days from the time of order. A dispatch confirmation email displaying your track and trace number will be sent once your order has been dispatched. Orders are shipped to your door via EXPRESS Australia Post and require a signature upon delivery.
All orders are charged in Australian dollars and include GST.
A flat-rate postage charge of $20.00 applies to all orders shipped outside of Australia.
All orders are charged in Australian dollars.
Delivery times can vary dependent on destination, please allow at least 7-14 business days from the time of ordering. A dispatch confirmation email displaying your track and trace number will be sent once order is ready to be dispatched. International deliveries are shipped via Australia Post Air.
International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient. For more information on taxes, duties and customs regulations please contact your local customs office directly.
Returns & Exchange’s
Unwashed, unworn and unused items in their original condition with tags attached may be returned upon presentation of the original invoice within 14 days of order receipt.
If you have requested a refund for your online order, we will notify you via email once your refund has been processed.
If you would like to exchange an item, please inform us of the style, size and colour that you would prefer. Any price variation resulting in monies payable/refundable will be settled when your order is processed. We will notify you via email once your exchange has been processed.
Complete the Returns Form that was included with your initial delivery, repackage your item(s) using the re-usable satchel and affix the Australia Post returns label (place the new label over the old label on the satchel).
Exclusions: Samples purchased from a clearance outlet or sale