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Delivery       

 

Order Tracking

Click this link to track its progress http://auspost.com.au/track/

 

Delivery within Australia

Free EXPRESS POST for orders over $100

For all orders under $100 a flat rate of $12.95 will be charged. Delivery usually takes 1-2 business days from the time of order. 

A dispatch confirmation email displaying your track and trace number will be sent once your order has been dispatched. Orders are shipped to your door via EXPRESS AUSTRALIA POST and require a signature upon delivery.

All orders are charged in Australian dollars and include GST.

 

Delivery International

Flat rate of $20.00 on all orders shipped outside of Australia

All orders are charged in Australian dollars, excluding taxes.

Delivery times can vary dependent on destination, please allow at least 7-10 business days from the time of ordering

A dispatch confirmation email displaying your track and trace number will be sent once order is ready to be dispatched. International deliveries are shipped via Australia Post AIR.

International delivery costs do not include any taxes or duties, which may be applied by customs at the destination country. All duties or taxes incurred are the responsibility of the recipient. For more information on taxes, duties and customs regulations, please contact your local customs office directly.

 

Returns & Exchange’s

 

Unwashed, unworn and unused items in their original condition with tags attached may be returned upon presentation of the original invoice within 30 days of order receipt.

 

RETURNS - Refunds are processed automatically once your item has been received back.

EXCHANGE - To expediate service, please return any unwanted items and request a refund. Make a new order and reserve your items for immediate dispatch. This will avoid the delay of waiting for the original item to be received back. Of course if you would prefer to exchange, please request the required items when completing the returns form.

 

INSTRUCTIONS -

1. Complete the instructions on the Returns Form that was included in your initial delivery

2. Re-package your item using the re-usable satchel that your delivery arrived in

3. Affix the Australia Post FREE returns label (place the new label over the old label on the satchel)

4.Note down the new parcel tracking number for your reference

5. Drop the parcel in either a red or yellow Australia Post mail box, or put it over the counter at your closest Australia Post outlet.

Return Postage is FREE!

 

Exclusions: Samples purchased from a clearance outlet or sale.